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Security & Data Safeguards

Privacy Policy – Skillsha IT Training & Placement Institute

Last Updated: 2026Effective across PAN IndiaSecure SSL Encrypted

Skillsha (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when you interact with our website and services. By using our website or enrolling in our training programs, you agree to the terms outlined in this policy.

1. Who We Are

Our website address is: https://skillsha.in

Skillsha is an online IT training institute based in Ghaziabad, India, offering training and placement assistance to learners across India.

2. What Information We Collect

When you engage with our website, enroll in a course, or fill out a form, we may collect the following information:

  • Full name
  • Email address
  • Contact number
  • City and state
  • Course selection
  • Payment details (processed via a secure payment gateway)
  • IP address and browser data (for analytics and security)

3. How We Use Your Information

Your personal data is used for the following purposes:

  • To register you in our courses
  • To process payments securely
  • To offer customer and technical support
  • To send course updates, class reminders, and promotional offers (only with your consent)
  • To enhance user experience via analytics tools (e.g., Google Analytics)

We do not sell or rent your personal data to any third party.

4. Payment & Data Security

All online payments made on Skillsha are securely processed through third-party gateways like Razorpay, which comply with PCI-DSS standards. Skillsha does not store any sensitive card or payment data on our servers. Please refer to Razorpay’s privacy terms at https://razorpay.com.

6. Communication

We may contact you via:

Email
SMS
WhatsApp
Phone call

This communication may include course updates, payment reminders, feedback forms, or promotional offers. You can opt out at any time.

7. Refund Policy

We understand that learning needs flexibility. Our refund policy is clearly outlined below:

  • If a student discontinues training before completing 50% of the course, they are eligible for a 50% refund of the course fee.
  • If more than 50% of the course is completed, no refund will be processed.
  • Refunds will be processed within 7–10 working days after approval.
  • All refund requests must be made in writing via email to: support@skillsha.com
  • Payment gateway charges and applicable taxes are non-refundable.

Note: Refund eligibility is determined based on class attendance records, session logs, and LMS access data.

8. Third-Party Services

We may use third-party services for:

  • Payment processing (e.g., Razorpay)
  • Email delivery (e.g., Mailchimp)
  • Analytics and traffic tracking (e.g., Google Analytics)

These third parties have their own privacy policies. We recommend you review them separately.

9. Data Retention

We retain your personal information as long as:

  • You are an active user/student
  • Required by law
  • Needed to resolve disputes, support audit requirements, or enforce agreements

Once no longer required, your data is securely deleted or anonymized.

10. Cookies

Our website uses cookies to enhance your browsing experience. You can manage or block cookies through your browser settings. Cookies help us:

  • Remember user preferences
  • Improve performance and functionality
  • Track website performance for internal insights

12. Disclosure

We may disclose your personal data:

  • If required by law or legal authorities
  • If you violate our Terms of Service
  • To protect our legal rights or respond to legal processes

14. Data Security

Skillsha implements industry-standard security practices to safeguard your data. These include:

  • Secure SSL encryption
  • Access controls on servers
  • Regular backups and audits

However, no digital platform is 100% secure. Use of our site is at your own risk.

15. Changes to This Policy

We reserve the right to modify this policy at any time. Updates will be posted on this page, and significant changes will be notified via email or our platform. Please review this page regularly to stay informed.

16. Contact Us

If you have any questions about this policy or your personal information:

Skillsha – IT Training & Placement Institute

Prem Nagar, Ram Rahim Market, Loni, Ghaziabad, Uttar Pradesh – 201102